Help Center

Frequently Asked Questions

Deliveries & Shipping

When Can I Expect My Jewellery

What Courier Is Used?

How Will My Jewellery Be Packaged?

Can I Pick Up My Item In The Shop?

Ordering & Purchases

How Can I Place An Order?

Can I Place An Order Overseas?

Do I Need An Account To Make A Purchase?

What Payment Methods Can I Use?

What Is Your Refund Policy?

Our Jewellery

What's The Best Way To Take Care Of My Jewellery?

What Is My Ring Size?

Do You Offer Engagement Or Wedding Rings?

What Gemstone Is My Birthday Month?

Where Do You Get Your Gemstones From?